Q1 Are your Chocolates suitable for Vegetarians?
A: Yes, Our chocolates are 100% Vegetarian.
Q2 Are the products Palm oil-Free?
A: Yes, all the products are 100% Palm oil Free as they are made with natural formulations using natural actives.
Q3 What is the shelf life of your products?
A: Mostly it is 12 months from the date of manufacturing. For more details, you can refer to the back label of the products.
Q4 How will I know that my order has been successfully placed?
A: We’ll send you a confirmation email so that you’ll come to know that your order has been successfully processed.
Q5 Can I speak to your Customer Helpline?
A: Of course, we’re more than happy to help. Simply call our Customer Care on 91117-44744 or email support@devourbite.com.
Q6 How will I know my order have been dispatched?
A: As soon as the products have been dispatched, we will send you an email and text notification confirming the details of your purchase.
Q7 How can I track my order?
A: Once your order has been shipped, we will send you an email right away. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you are a guest user, you can track through the link shared with you over email/SMS.
Q8 What happens if my goods arrive late?
A: Sometimes it may happen that products get delayed due to dispatch glitch; in that case, you can directly contact our customer executive on 132135 or email – support@devourbite.com
Q9 Can I upgrade my delivery service once the order has been dispatched?
A: Sorry, once an order has been dispatched you can’t change the delivery service that you originally chose.
Q10 What is your Return Policy?
A: Due to the nature of our products, all sales are final. We offer a replacement on items that may have been damaged during shipping. Returns other than damage incurred during shipping cannot be accepted.